This course is for anyone who uses (or would like to use) counselling skills at work or in a personal capacity. The course is not suitable for people looking for psychological assistance to deal with personal issues.
What previous knowledge, skills or qualifications do I need?
This course builds on diverse life/family/work skills which participants bring to increase awareness and ability to listen. You need a good level of oral and written English to benefit from the course. It is recommended that you have the ESOL Skills for Life Entry Level 3 Certificate or a good level of numeracy and literacy – as you will need to read handouts and produce a portfolio of work. You should also be dexterous (able to hold and use equipment)
What will I do on the course?
You will be introduced to the use of counselling skills in everyday life and work. We will help you to develop self awareness when communicating with others, develop your listening and communication skills for helping relationships and assist others effectively in a helping role.
How will I learn?
A participative approach using tutor input, role plays, discussion, group and paired work, case studies and demonstrations backed up with handouts to reinforce learning.
How will my progress be monitored and assessed?
Continuous assessment by the tutor, peer assessment through engagement in practice sessions plus a tutor assessed portfolio.
What qualification will I get?
NCFE Award in Interpersonal Skills
Progression opportunities
Level 2 Certificate in Counselling Skills
Topics Covered:
Identifying and adjusting listening barriers.
Applying a range of communication skills that will be more effective.
Recognising how beliefs, values and behaviour can impact on the ability to communicate effectively.
Evaluate my self awareness and the progress made.
Demonstrate a wider knowledge of equality, diversity and cross-cultural issues.
Recognise the therapeutic approaches communication skills are derived from
Prosp User 1
You can enrol online by selecting the enrol button below, or by contacting or calling into The Heaton Centre (0191 2782818) or Westgate College (0191 2773520). Please check Venues | newcastlecitylearning for centre opening times.
Before you start your enrolment please make sure you have the documents in the following link to hand Enrolment Checklist 2023-24.pdf (newcastlecitylearning.ac.uk)
If you would like further information about the course, or if the course you are interested in has already started or is full , please select the enquiry button below to email one of the team who will be happy to help.
Some of our courses require a pre-course interview, to register your interest or to arrange a call back from the course tutor please select the enquiry button below to email our Learner Services Team.
Prosp User 2
Additional support available?
Additional support available?
Help with numeracy or literacy is available in the form of discrete classes in maths and English.
Additional support can be provided for learners with learning difficulties and/or disabilities by discussion with the course tutor.
Learner Support Funding is available for travel and equipment to learners who qualify.
For further details please speak to one of our Learner Services Advisors.
Prosp User 3
